Shipping Policy

 

Cuzor Shipping Policy

Cuzor is committed to excellence and the full satisfaction of our customers. We proudly offer reliable shipping services and are dedicated to getting your order to you as quickly as possible. Please consider any holidays that might impact delivery times. Cuzor also offers same-day dispatch for eligible orders.

Shipping

  • Order Processing: All orders are processed and shipped within the next working day. Prepaid orders placed before 11:00 AM will be processed and shipped on the same day. Orders placed after 11:00 AM will be processed on the next working day.

  • Non-Processing Days: Shipping is not processed on Sundays and Public Holidays.

  • High Volume Orders: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery. If a significant delay is expected, we will contact you via email or WhatsApp.

Wrong Address Disclaimer

It is the customer's responsibility to ensure the correct shipping address is entered. To expedite processing and shipping, we have a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect address.

Undeliverable Orders

Orders returned to us as undeliverable due to incorrect shipping information are subject to a restocking fee determined by Cuzor.

Lost/Stolen Packages

Cuzor is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report this to the local authorities.

Return Request Days

Cuzor allows you to return items within 10 days of receipt. The items should be returned unopened and unused.

Out of Stock Items

In the event that items are out of stock, Cuzor will wait for all items to be in stock before dispatching your order.

Import Duty and Taxes

Cuzor provides the option to pre-pay taxes and import duties. The amount will be included in the price of the order if you choose this option.

Acceptance

By accessing our site and placing an order, you willingly accept the terms of this Shipping Policy.

Contact Information

If you have any questions or comments, please contact us on WhatsApp at: +91 8123036979

    Thank you for choosing Cuzor. We are committed to providing you with exceptional service and timely delivery of your orders.